Small Business Maintenance Agreements

As computers become an ever-increasing part of business today, one of the major issues faced by any company is that of support. It is usually not worthwhile or too expensive to employ a full-time I.T. technician, and staff do not have time to carry out what is now becoming essential maintenance, leading to virus infection and system security being placed at risk.

We now offer a simple, straightforward service for all small businesses. For only £79.99 + VAT per month we will ensure a maximum response time of 24 hours or less to your call, a 5 working-day replacement guarantee for any hardware purchased from us, preferential pricing on all hardware either bought directly or via our online store, unlimited technical support emails and reduced engineer call out charges. It also ensures, if necessary a site visit once a month to ensure your Antivirus software is updated and that all necessary Microsoft patches have been implemented.

This will help keep your business running safely and securely without worrying that your machines are open to infection or exploitation. We can also advise on security measures and procedures to help your company run smoothly and maintain a hassle-free system. For server based networks we also run a series of checks to ensure that there are no problems or potential errors which would cause difficulties,

Key Benefits:

Monthly visits to ensure Antivirus is kept up to date, Microsoft patches are correctly applied and all security threats are dealt with, plus any extra work carried out at a discounted rate

• Advice available to help ensure safety and security for all systems

• 5 working day replacement guarantee on all hardware purchased from us within the year.

• Any extra work carried out at a discounted rate

• 1 working day maximum engineer response time guaranteed either by telephone or on-site

• Reduced engineer call out charges

• Options for 2 year warranties on purchased hardware.

• Servers checked for errors and routine maintenance carried out to ensure smooth running of the network